We know the complex regulatory and relational environment of aging services extends beyond the floor and into our business offices, but are your business office professionals receiving the same level of care and professional development as the rest of your team? This summer, we invite you to invest in your business office and encourage your team to attend any or all of our three business office-centered webinars, monthly from June through August.
Mastering KanCare & MCO Relations
June 25 at 1:00 PM | Register Here
During this session, attendees will learn to:
- Identify the 3 primary reasons for Medicaid claim suspension in Kansas,
- Execute a “Pending Medicaid” workflow that minimizes uncompensated care days, and
- Differentiate between denial requirements and how to work best with each MCO.
The Denial “Playbook” & Appeal Strategy
July 23 at 1:00 PM | Register Here
During this session, attendees will learn to:
- Categorize denials using standard ANSI reason codes to identify facility-wide trends,
- Draft a clinical appeal letter that successfully disputes a “Medical Necessity” denial, and
- Create an “Appeal Calendar” to track deadlines and prevent lost revenue due to administrative oversight.
Accounts Receivable Management & Executive Reporting
August 20 at 1:00 PM | Register Here
During this session, attendees will learn to:
- Calculate the facility’s benchmarks for healthy A/R to measure the efficiency of the revenue cycle,
- Interpret an Aging Report to prioritize collections based on “collectability” and dollar value, and
- Present a monthly “Financial Health Summary” to the Board or ownership group.
All sessions are presented in partnership with MCA Medical Billing Solutions, LLC. Questions about these webinars can be directed to Nicole Schings (Nicole@leadingagekansas.org).
