Gain new “critical-to-your-organization” insights into your most recent Five-Star Report. Schedule your live 1-hour consultation session with Senior Quality Improvement Analyst, Five-Star Expert Susan Chenail RN, CCM, RAC-CT. The hour includes:

  • A general overview and importance
  • Review how the 3 domains are calculated
  • Explain functionality, links, and resources
  • Identify vulnerabilities, priorities
  • Examine Case Scenarios to improve performance
  • Question and answer session

There is a $300 fee for the consultation.

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Rachel Monger, JD, LACHA is President/CEO. Rachel joined LeadingAge Kansas in 2011 as the Director of Government Affairs and has been a powerful voice for our membership ever since. Rachel is a Kansas licensed attorney and adult care home administrator. She received her bachelor’s degree from Bard College at Simon’s Rock in Great Barrington, MA, and her Juris Doctorate from the University of Kansas School of Law. Over the years, Rachel has served in many volunteer roles in her community and in the state of Kansas to support senior needs, aging services education, and community mental health services. She is also a member of the Board of Governors for the Kansas Health Care Stabilization Fund. As an award-winning trial lawyer, turned award-winning senior care advocate, she has spent nearly two decades passionately supporting quality of care and quality of life for Kansas seniors. When not at work, Rachel loves reading, crafting, volunteering with her church, and spending time with her partner Steven. You can reach Rachel directly at 785.670.8046.