What It Takes to Obtain & Retain SNF Account in 2021-2022 Presented by Lou Ann Brubaker
COVID-19 exacerbated every type of post-acute care challenge. Long before the pandemic SNFs struggled with regulatory compliance, financial margins, attracting higher-paying residents, and exceeding managed-care/third-party payers’ expectations. Now more than ever, senior care facilities are fighting for survival—which translates to vendors’ increased sales opportunity and client retention risk. In times of crisis, post-acute care providers re-evaluate their vendor relationships. As a result some companies will increase market-share; others will lose business. Following this 60-minute session, you’ll have an updated understanding of what providers are facing in 2021-2022 and be able to describe your solutions in respect to:
- regulatory performance;
- star ratings success;
- occupancy and mix goals;
- referrers’ and payers’ expectations.
In post-acute care today, it’s what it takes to win.
Lou Ann Brubaker is a highly accomplished Senior Healthcare Consultant, Entrepreneur, and Educator with more than 30 years of success in the post-acute care marketplace. Leveraging extensive experience working with individuals from the C-suite to the front-line, Lou Ann is a valuable asset to senior care provider organizations in market strategy, customer relationship management, financial viability, operational administration, and board governance. She is the President and Founder of Brubaker Consulting.
