Mark your calendars for March 25 and don’t miss our webinar: Grievance Processes: Enhancing Resident Satisfaction and Trust, presented in partnership with LeadingAge Oregon. Discover the key to fostering a culture of care and trust through the creation and implementation of a comprehensive complaint and grievance policy. During this session, participants will learn how an effective grievance system not only fosters resident trust but also serves as a cornerstone for sound risk management.  

This webinar is available to members for $59 ($49 EDGE). Learn more and register for this webinar before registration closes on March 21. 

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Addy Cunningham
A graduate of Wichita State University’s Math Education program, Addy is using her planning and organizational skills, creativity, and love of helping others to support our providers and members. First as Administrative Coordinator and now as Associate Director of Communications & Events, Addy’s primary duties include overseeing general member communications through social media, our Weekly Member Calls, the Aging Update, and database and website maintenance. She also collaborates with the team to plan, produce, and market events across all aspects of LeadingAge Kansas, manage Continuing Education processing.. Outside of the office, Addy enjoys crafting, playing board games, video games, and DnD, and spending time with her husband and their two cats.