Mark your calendars for March 25 and don’t miss our webinar: Grievance Processes: Enhancing Resident Satisfaction and Trust, presented in partnership with LeadingAge Oregon. Discover the key to fostering a culture of care and trust through the creation and implementation of a comprehensive complaint and grievance policy. During this session, participants will learn how an effective grievance system not only fosters resident trust but also serves as a cornerstone for sound risk management.  

This webinar is available to members for $59 ($49 EDGE). Learn more and register for this webinar before registration closes on March 21. 

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Addy Mead
Addy Mead is our Administrative Coordinator. A Summa Cum Laude graduate of Wichita State University’s Math Education program, Addy is using her planning and organizational skills, creativity, and love of helping others to support our providers and members. As Administrative Coordinator, Addy’s primary duties include overseeing general member communications through social media, our Weekly Member Calls, the Aging Update, and database and website maintenance. She also collaborates with Stephanie and Nicole to plan, produce, and market professional development events, manage Continuing Education processing, as well as assisting with office administration activities. Outside of the office, Addy enjoys crafting, bartending, and spending time with her partner and their two cats. You can reach Addy directly at 785.670.8049.

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