Marsh’s Senior Living & LTC Industry Practice and Oliver Wyman’s Actuarial Practice is inviting LeadingAge members to participate in an exclusive liability benchmark study that aims to provide critical insights into important trends, loss drivers, and factors impacting resident care and quality in the senior living and long-term care industry. By joining this study, you will have the opportunity to support the development of a comprehensive and accurate analysis and the enhancement of industry knowledge. Participants will receive numerous benefits, including: 

  • Access to the General and Professional Liability Benchmark Report for Senior Living and Long-Term Care: All participants will receive a complimentary copy of the report, providing valuable insights and analysis of industry-wide trends and benchmarks. 
  • Invitation to the presentation of results: You will be invited to an exclusive presentation where the study’s findings will be shared. This will be an excellent opportunity to gain valuable knowledge and network with the authors and industry experts. 
  • Diagnostic information: Upon data submission, you will receive personalized diagnostic information about your own data. This will include various metrics such as frequency and severity claim statistics, closing year, report year, and accident year statistics, open and closed claim statistics, and exposure analysis. These insights will help you gain a deeper understanding of your organization’s performance and identify areas for improvement. 

Participation in this benchmark study is completely free, and Marsh/Oliver Wyman only ask for your assistance in obtaining the necessary data. To express your interest in participating or to inquire about the data collection process, please contact Oliver Wyman at LTCBenchmark@oliverwyman.com, who can also address any questions or concerns you may have. The deadline for this data request is February 29, 2024. 

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Kylee Childs, MSW, is the Director of Government Affairs.Since joining the association in 2023, she continues to be a fierce and resourceful advocate for aging services in Kansas. Her professional focus has always been service to others through advocacy. Kylee has a master’s degree in social work from the University of Missouri-Columbia, a bachelor's degree in criminology with a minor in Conflict Analysis and Trauma studies from Kansas State University, and a certificate in Grant Proposal Writing from Fort Hays State University. With a professional background in law enforcement and child welfare, and a successful 2023 legislative practicum with the Children's Alliance of Kansas, she brings rich professional experience to her role as Director of Government Affairs, and a front-line perspective on the needs of health and human services providers in our state. When not working, she's spending time with her husband and two daughters. You can reach Kylee directly at 785.670.8051.