The Consumer Financial Protection Bureau (CFPB) and the Centers for Medicare & Medicaid (CMS) today issued a joint letter concerning responsibilities under the Nursing Home Reform Act (NHRA), Fair Debt Collections Practices Act (FDCPA), and Fair Credit Reporting Act (FCRA).  The letter, along with a CFBP Issue Spotlight and Circular 2022-05, were released in conjunction with CFPB’s convening of a field hearing this afternoon (that included LeadingAge member and past Board Chair Carol Silver-Elliott) to explore challenges around nursing home debt collection practices.  LeadingAge staff will review these materials and provide additional information in the coming days.

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Nicole Schings is the Director of Member Services and Business Development. Nicole joined the association in 2018, and oversees our Member Services program, our Partnership and Associate Member relationships, and our online education system. A graduate of Washburn University, Nicole uses her 22 years of experience in the association world to enhance the support of our members, problem solve their issues and bring new partners into the LeadingAge Kansas family. Outside of work, Nicole is passionate about geocaching and moments spent with her dog, Blu. You can reach Nicole directly at 785.670.8048.