There were a total of 773 complaints called to the KDADS Complaint Hotline in August. Of those, 4.1% were prioritized as Immediate Jeopardy, 14% were prioritized as no action needed, 51.2% non-IJ intakes required administrative review/offsite investigation, 23% of Non-IJs were categorized as high priority.
The report also includes complaints by month and by category from 2015 – 2022 present. Number of complaints (percentage prioritized as IJ):
- 2021 – 8,193 (7.4%)
- 2020 – 8,662 (6.3)
- 2019 – 10,389 (4.5%)
- 2018 – 10,905 (3.4%)
- 2017 – 13,977 (2.1%)
- 2016 – 13,402 (2.6%)
- 2015 – 12,231 (1.1%)
