3:45 – 4:45 PM Special Session for Exhibitors: Mastering Customer Communication – Dennis McIntee, Leadership Development Group
In this special exhibitor session, we will discuss how to blend mindset and skill set in order to overcome obstacles in challenging conversations. Participants will learn how to read the story behind the story to uncover root issues quicker and more thoroughly. Explore the top two mistakes’ people make in communication and develop immediately applicable strategies to turn mistakes into effective interactions.
