We heard your requests—and we’re delivering! Join us for an insightful and practical webinar designed to help you better understand and navigate the Five-Star Quality Rating System.
Susan Chenail, RN, CCM, RAC-CT, Senior Quality Improvement Analyst and Five-Star Expert from LeadingAge New York, will walk attendees through the key components of the rating system, including definitions, data collection periods, and real-world tools. The session features a live demonstration of a recent Five-Star Report from a Kansas facility to provide hands-on understanding.
Participants will:
- Learn how the Five-Star Rating is calculated
- Explore its impact on business success
- Discover current best practices used by high-performing facilities
- Receive actionable tips and tools to improve quality outcomes
- Review the Nursing Home Trend Report alongside the Five-Star system
This webinar is a valuable opportunity to deepen your understanding of how the rating system affects your organization—and how to use it strategically. Whether you’re new to the Five-Star landscape or looking to sharpen your approach, this session will leave you informed, equipped, and ready to take action.
Webinar Details:
Date: June 26, 2025
Time: 1:00-2:00 PM CT
Location: Zoom
Registration Fees: $25/attendee ($15 EDGE)
