Join our presenter, Susan Chenail, RN, CCM, RAC-CT, senior quality improvement analyst and Five-Star Expert LeadingAge New York, as she summarizes the Five-Star Quality Rating and the impact on members. Attendees will be guided through definitions, data collection periods, examples and tools including a live demo of a recent Five-Star Report for a Kansas facility.
Throughout the session, attendees will gain insight into what facilities are currently doing to enhance business success, along with best practice tips. The presentation will also cover the importance of the Five-Star Rating, how it is calculated, and the available resources. Finally, participants will review the system’s impact and leave with actionable takeaways, supported by a live demonstration of both the Five-Star and Nursing Home Trend reports.
Webinar Details:
Date: June 26, 2025
Time: 1:00-2:00 PM CT
Location: Zoom
Registration Fees: $25/attendee ($15 EDGE)
