On March 25, discover the key to fostering a culture of care and trust through the creation and implementation of a comprehensive complaint and grievance policy. This webinar, Grievance Processes: Enhancing Resident Satisfaction & Trust, is designed to equip you with strategies to elevate resident satisfaction and demonstrate your unwavering commitment to quality of care. Learn how an effective grievance system not only fosters resident trust, but also serves as a cornerstone for sound risk management. Don’t miss the chance to refine your facility’s approach to grievance processes and lead the way in setting high industry standards.
