LeadingAge national has just shared a bulletin outlining a change with appeals and QoC complaints.

Effective June 8, 2019, Livanta will handle Medicare appeals and quality of care complaints in the following states and Regions.

  • Region 2: New York, New Jersey, Puerto Rico and the US Virgin Islands
  • Region 3: Delaware, DC, Maryland, Pennsylvania, Virginia and West Virginia
  • Region 5: Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin
  • Region 7: Iowa, Kansas, Missouri and Nebraska
  • Region 9: Arizona, California, Hawaii, Nevada and the Pacific Territories

Homes need to sign a new MOA with Livanta as soon as possible. View memo on accessing forms.

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Rachel Monger, JD, LACHA is President/CEO. Rachel joined LeadingAge Kansas in 2011 as the Director of Government Affairs and has been a powerful voice for our membership ever since. Rachel is a Kansas licensed attorney and adult care home administrator. She received her bachelor’s degree from Bard College at Simon’s Rock in Great Barrington, MA, and her Juris Doctorate from the University of Kansas School of Law. Over the years, Rachel has served in many volunteer roles in her community and in the state of Kansas to support senior needs, aging services education, and community mental health services. She is also a member of the Board of Governors for the Kansas Health Care Stabilization Fund. As an award-winning trial lawyer, turned award-winning senior care advocate, she has spent nearly two decades passionately supporting quality of care and quality of life for Kansas seniors. When not at work, Rachel loves reading, crafting, volunteering with her church, and spending time with her partner Steven. You can reach Rachel directly at 785.670.8046.