Aetna Better Health is prioritizing the loading of HCBS providers into their systems, including financial management services (FMS) providers. Once providers are loaded, Aetna will align applicable authorizations for Aetna Better Health members to specific providers to pay claims.
- HCBS providers, whether participating or non-participating providers with Aetna Better Health, will be loaded by January 18, 2019.
- Existing authorizations will be aligned to the loaded HCBS providers by January 21, 2019.
- Once authorizations are aligned to the HCBS provider records, providers will be able to see the authorizations in First Data AuthentiCare after January 22, 2019.
Questions? Contact Scott Brunner, VP Stakeholder Relations, Aetna Better Health of Kansas. Email or call 785-596-8175.
