The Change Package is a toolkit that was developed by the National Nursing Home Quality Collaborative to assist providers with creating lasting change and high performance. It includes seven key strategies, with numerous supporting change concepts and specific actionable items, to assist in efforts to improve the quality of life and care of residents. The seven strategies are:
- Lead with a sense of purpose
- Recruit and retain quality staff
- Connect with residents in a celebration of their lives
- Nourish teamwork and communication
- Be a continuous learning organization
- Provide exceptional compassionate clinical care that treats the whole person
- Construct solid business practices that support your purpose
