The Centers for Medicare and Medicaid Services (CMS) is proposing in the FY2025 Hospice Wage Index to implement a revised CAHPS Hospice Survey beginning with January 2025 decedents. A 2021 CAHPS Hospice Survey mode experiment found that these changes to the survey instrument and administration protocols increased response rates. If the provisions are finalized, data collection using the revised survey will begin in April 2025. The revised survey is shorter and simpler than the current survey and includes new questions on topics suggested by stakeholders, including two questions that will be used to calculate a new Care Preferences measure. A draft copy of the proposed survey is available here.
