The Centers for Medicare & Medicaid Services (CMS) has launched an initiative, called The Civil Money Penalty Reinvestment Program (CMPRP), to assist nursing home teams in quality improvement efforts. The CMPRP is primarily focused on improving dementia care, reducing adverse events and improving staffing quality in nursing homes throughout the U.S.

To successfully achieve these goals, the CMPRP is engaging nursing homes in several ways, including through a series of toolkits. Now, three toolkits are available. These toolkits were announced in last week’s release of the Quality and Safety and Oversight memo, QSO-20-03-NH: Updates and Initiatives to Ensure Safety and Quality in Nursing Homes.

  • Nursing Home Staff Competency Assessment: Available now, this toolkit is a self-assessment tool to evaluate the behavioral and technical competencies of frontline and management staff.
  • Nursing Home Employee Satisfaction Survey: Available now, this management workforce assessment focuses on staff satisfaction and the impact on turnover, recruitment and productivity, management and leadership training, as well as engagement and team building.
  • Guide to Improving Nursing Home Employee Satisfaction: New and Available now, this tool will connect facilities to evidence-based resources to help the facility address opportunities for improvement identified through the use of the employee satisfaction survey.

Save the documents to your desktop in order to use all functions of the documents, and make sure you have Adobe Acrobat installed on your computer. If you do not have Adobe Acrobat, download it for free on the Adobe website.

The CMPRP tools and resources are not mandatory and using these tools does not guarantee compliance with Medicare and Medicaid participation requirements. The use of the tools is meant to assist facilities in building on a culture of quality.

We are interested to know what you think about the toolkits and how we can best support your efforts to provide the best care possible to your residents. If you have questions or feedback on the CMPRP or the Toolkits, please email CMP-info@cms.hhs.gov.

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Nicole Schings is the Director of Member Services and Business Development. Nicole joined the association in 2018, and oversees our Member Services program, our Partnership and Associate Member relationships, and our online education system. A graduate of Washburn University, Nicole uses her 22 years of experience in the association world to enhance the support of our members, problem solve their issues and bring new partners into the LeadingAge Kansas family. Outside of work, Nicole is passionate about geocaching and moments spent with her dog, Blu. You can reach Nicole directly at 785.670.8048.